Course Syllabus
Days 1 & 3 Bonnie Low-Kramen
Day 2 Vickie Sokol Evans, MCT
Day 1
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• Goals for Class
• Overview of Our Profession in 2025
• Global Trends in the New Hybrid/Remote Workplace
• Skills & Qualities Needed for the Work
• Networking & Mentoring
• Organization, Assistant Handbook & Checklists
• Resources for Assistants
• Travel Planning
• Event Planning
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• MS Office Technology
• Cyber Security
• Artificial Intelligence & ChatGPT
• Social Media
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• Ethics & Confidentiality
• Group Exercise - Creative Problem-Solving
• 2-Minute Lessons
• Verbal – Public Speaking (2-Minute Lessons)
• Unspoken - Body Language
• Gender, Ethnic & Generational Issues in the Workplace
• Allyship & DEI – Diversity, Equity, & Inclusion in the Workplace
• Dealing with Difficult People & Situations
• DiSC Assessment Discussion (Bring report to class)
• Career Management